Privacy Policy

At Stay, we are dedicated to protecting the personal information and privacy of our users. This document outlines our data processing practices for residents of Canada.

Categories of Data We Collect

To provide a comprehensive gaming service, we may collect the following information:

Identity and Contact: Full name, date of birth, and email address.

Technical and Device Data: IP addresses, browser types, and operating system details.

Usage and Transaction Data: Records of your interactions, gaming history, and financial transactions.

Communications: Any correspondence with our customer support team.

Legal Grounds for Data Processing

We process your data based on several legal frameworks: the necessity of fulfilling our contract with you, our legitimate interests in providing secure services, and compliance with statutory legal obligations in Canada.

How Your Information is Utilized

We use collected data to:

Establish and maintain your user profile.

Verify your age and identity to ensure compliance.

Monitor for security threats and fraudulent activity.

Provide efficient customer assistance and technical support.

Refine our services through aggregated analytics.

Retention and Data Sharing

We retain personal information only for the duration required to satisfy the purposes described here or to comply with legal, accounting, or reporting requirements. We do not sell user data. Information may be shared with verified service providers who assist in our operations under strict confidentiality agreements.

International Data Transfers

Information may be processed on servers located outside of Canada. In such cases, we implement reasonable safeguards to ensure your data remains protected according to international standards.

Your Privacy Rights

Users in Canada have specific rights regarding their personal data, including the right to access, correct, or request the deletion of their information. To exercise these rights, please contact our privacy representative.

Privacy Support Contact

Email: stay_support@gmail.com